Privacy notice

Creator profiles, referrals and earnings

When you create a creator profile, we use your account identity, display name, biography, destinations and channel link to manage partnerships and review publication requests. A profile or collection becomes public only after you request publication and it is approved. Partnership requests, invitations, accepted terms, payment preferences, financial records and private reports are restricted to the relevant participants and authorized staff.

Referral choices

Following a creator link or QR code, or entering a creator code, records the placement, time and referral source so the hotel and creator can measure results. We record known automated traffic separately and use short-lived, protected network identifiers to limit misuse. Creator reports do not expose your network address.

Remembering a referral on your device is optional. If you select it, we store a referral token, hotel identifier and expiry in this browser's local storage. It is used only until the displayed expiry; expired entries are ignored. Clear the “Remember this referral” choice or use “Remove referral” to remove it for that hotel. You can also clear your browser's site storage. Declining device storage does not prevent the referral selected for your current booking from applying.

Lifetime referrals require a separate, explicit choice with a verified traveller account and a qualifying confirmed booking. This stores an account-to-creator relationship for that hotel so eligible later direct bookings can be attributed across signed-in devices. We do not establish that relationship by device fingerprinting or guessed guest identity. Removing a browser referral does not erase an already accepted account relationship or historical financial records. Contact us about access, correction or other privacy requests.

What hotels and creators can see

The relevant hotel and creator see their shared traffic totals, attributed booking references, commission calculations, adjustments, payment reports and receipt acknowledgements. Creator earnings views use booking references and do not expose the traveller's name, email, phone number, private hotel notes or room access instructions. Public marketplace visitors see approved profile and collection content, not private agreements or earnings.

Hotels pay creators through their own provider accounts. Guestivity stores the selected method and the transfer reference, amounts, fees, acknowledgements and discrepancy notes entered by the parties. Recording a transfer does not send funds to a provider. Share payment details directly with the hotel through an appropriate private channel; do not put bank credentials or account numbers in shared receipt notes.

How long referral records are kept

The scheduled retention process removes individual redirect events after 90 days, referral evidence 90 days after its attribution expiry, and daily traffic totals and checkout-start evidence after 730 days. Short-lived network rate-limit records are removed after ten minutes. Booking attribution, accepted lifetime relationships, legal acceptances and financial evidence are retained separately for ongoing contractual, accounting and dispute requirements; they are not deleted by the traffic clean-up process.

These referral choices are separate from optional analytics and support-chat preferences. Third-party analytics or support-chat scripts still require their relevant device consent. Read the creator partnership terms for how referrals and direct payments work.